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Real catalogue imagery, guide content, and discreet product details are on their way.
FAQ
Ordering, discreet delivery, certification, product basics, and refund rules should be easy to understand before the shopper reaches checkout.
Ordering & Delivery
How Fink is discovered, ordered, and delivered with privacy in mind.
You can browse the Fink catalogue on this site and then move into our current launch assortment or your preferred quick-commerce app when you are ready to order.
Fink is positioned for availability on Blinkit, Zepto, and Swiggy Instamart, depending on what is live in your pin code.
Quick-commerce orders can arrive in minutes where Fink is live. Direct website order timelines depend on the shipping route shown at checkout.
Yes. Fink is designed around discreet presentation, with plain outer packaging for website orders and warm, understated pack design across the brand.
Yes. The website supports a direct cart and checkout path, while also giving you the option to route into Blinkit, Zepto, or Swiggy Instamart.
Cash on Delivery depends on the checkout or delivery platform available for your order. Please check the final payment options shown before you complete a purchase.
Product Information
Core product questions about materials, testing, and what makes Fink different.
Fink is built as a calmer, couples-first brand with discreet packaging, warm design language, and product education that feels closer to care than category theatre.
Fink positions ISI/BIS certification as a core trust signal. Batch-level compliance details should always be confirmed on the live pack and product page.
Fink condoms are described as natural rubber latex products and should always be used according to the usage and safety instructions on pack.
Shelf life varies by batch and should be confirmed using the expiry date printed on the pack before use.
Yes. Fink is positioned around tested, trust-led protection. Final launch pages should continue surfacing the relevant testing and compliance details clearly.
The current Fink Ultra Thin positioning centers on a 0.04 mm feel for a lighter, lower-friction experience.
Returns & Refunds
Rules for returns, damaged products, and refund processing in an intimate category.
Returns are accepted within 7 days of delivery for unopened and sealed products only. Opened items cannot be returned for hygiene reasons.
Email hello@fink.in with your order number to start the returns process. Refunds are processed 5 to 7 business days after the returned order is received.
If your order arrives damaged, contact hello@fink.in within 48 hours and include clear photos so we can arrange a replacement.
Privacy & Safety
How Fink handles discretion, payment, and privacy-sensitive customer data.
Website orders should be shipped in plain, discreet outer packaging with no loud product callouts visible on the outside.
Fink is designed to use only the information needed to run checkout, coordinate delivery, and respond to support requests. Privacy expectations are outlined in the privacy policy.
Payments are handled through the live checkout flow and should use secure, standard payment infrastructure provided by the ecommerce stack in use.
Ask about gifting, couple-friendly picks, first-time options, or discreet delivery before you commit to checkout.